Contracted Institutions
We work directly with leading international insurers and assistance companies — and with embassies and consulates worldwide — so your treatment is coordinated smoothly, with direct billing wherever possible and a dedicated advisor by your side.
How your insurance is handled
From your first message to final claim, our insurance desk manages the process with your provider.
- 1
Share your policy
Send us your insurer or assistance company and policy details.
- 2
Coverage check
We confirm eligibility and request pre-authorization on your behalf.
- 3
Guarantee of payment
Where eligible, we arrange direct billing so you avoid up-front costs.
- 4
Treatment
You focus on your care while our team coordinates the details.
- 5
Claims & reports
We prepare medical reports and invoices required for your claim.
International insurance & assistance partners
A selection of the global providers we coordinate with. Don’t see yours? We very likely still work with them — just ask.
No match found — contact us and we’ll confirm your coverage directly.
Trusted by patients sponsored from around the world
We regularly care for patients referred and sponsored through embassies and consulates of these countries.
A smoother journey, fully coordinated
Direct billing
Where your policy allows, we bill your insurer directly so you avoid large up-front payments.
Pre-authorization
Our insurance desk handles eligibility checks and approvals with your provider.
Claim-ready reports
Internationally formatted medical reports and invoices, prepared for your claim.
One dedicated advisor
A single multilingual contact who coordinates everything with your insurer and assistance company.
Frequently asked questions
My insurer isn’t listed — can you still help?
Most likely yes. The list shows a selection of partners; our agreements change often. Send us your policy and we’ll confirm your coverage directly.
Will I pay anything up front?
Where your policy permits direct billing or a guarantee of payment, you typically won’t. Some policies require co-payments or reimbursement; we’ll explain your case clearly in advance.
How do I start?
Share your insurer, policy number and a short note about your treatment. Our insurance desk takes care of the rest.
Let us verify your coverage
Share your insurance details and our international patient team will confirm your options — free of charge and with no obligation.