International Office

Tashkent, Uzbekistan

The Acıbadem Tashkent office is the representative office in Uzbekistan of Acıbadem Health Point, the international patient service of the Acıbadem healthcare group in Türkiye. It is the first point of contact for people living in Tashkent and elsewhere in Uzbekistan who are considering treatment in Türkiye and want to understand what is involved before they decide anything.

The office answers questions, collects medical records for a doctor’s opinion from Türkiye, explains the treatment plan and cost estimate that comes back, and organises the journey to the hospital. First consultations and second opinions are free and carry no obligation. If you or a family member has urgent symptoms, contact local emergency services in Uzbekistan first.

What the Tashkent office helps with

Collecting your medical records — reports, imaging, laboratory results and discharge summaries are gathered so that a physician in Türkiye can review a complete file.
Arranging a free second opinion from the relevant Acıbadem department, with no obligation to continue.
Sharing the treatment plan and cost estimate prepared by the treating physician after the records have been reviewed, and explaining what each part of it covers.
Scheduling the hospital appointment and agreeing dates that fit your travel plans.
Guidance on travel and accommodation, including confirmation of current visa and travel requirements before departure.
Coordinating airport transfer and interpreter support with the hospital’s international patient team for the days you are in the hospital.
Follow-up after you return home, arranged through the office together with the treating physician.

How do patients from Uzbekistan plan treatment in Türkiye?

Get in touch. Call, write by e-mail or visit the office in Tashkent and describe the medical situation and the questions you want answered.
Send the file. The office lists the documents needed for your case and helps you assemble reports, images and test results.
Receive the doctor’s opinion. A physician in Türkiye reviews the records and prepares a treatment plan together with a cost estimate. This consultation is free.
Decide without pressure. Take the time you need, ask further questions and, if you wish, discuss the plan with your own doctor in Uzbekistan.
Plan the trip. Once you decide to proceed, the office books the appointment, confirms current visa and travel requirements, and arranges transfer, interpreter support and accommodation guidance with the hospital’s international patient team.
Return and follow up. After you are back home, follow-up contact with the treating physician is organised through the Tashkent office.

Treatment decisions are always made with the treating physician after your records have been reviewed; nothing is decided from a distance or before the file is complete.

Hospitals and specialties patients from Uzbekistan ask about

Acıbadem operates more than 45 hospitals and clinics and receives patients from over 90 countries. Depending on your diagnosis and the department involved, the office may direct your file to one of the following hospitals, among others:

Acibadem Altunizade Hospital, İstanbul — JCI-accredited
Acibadem Atakent Hospital, İstanbul — JCI-accredited
Acibadem Maslak Hospital, İstanbul — JCI-accredited
Acibadem Ankara Hospital, Ankara
Acibadem Adana Orthopedia Hospital, Adana

The consultation form covers these fields: oncology, cardiology, organ transplantation, robotic surgery, orthopaedics, neurosurgery, plastic surgery and check-up. If your question falls into one of these areas, the office can pass your records to the corresponding department for review.

Which hospital is suggested depends on the specialty required and on the physician who reviews your file. The office explains the reasoning behind the suggestion, and no description of a department should be read as a statement about the result of any individual treatment.

Travel, language and practical support

Practical arrangements are handled jointly by the Tashkent office and the hospital’s international patient team in Türkiye. That team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance, and multilingual coordination is available 24 hours a day, seven days a week.

Visa and travel requirements change, so the office confirms the current rules that apply to your journey before departure rather than relying on earlier information. Ask about this early, as document preparation can affect the date you choose for your appointment.

If a family member is travelling with you, mention this when you first contact the office so that accommodation guidance and hospital arrangements can take the accompanying person into account.

Contact the Acıbadem Tashkent office

Address: Mirzo Ulugbek district C1, 19/2, Tashkent 100000, Uzbekistan.

Phone: +998 951 445 445

E-mail: Oezbekistan@acibadem.com

You may write in advance with a short summary of the diagnosis and attach any reports you already have; this usually shortens the time needed to prepare the doctor’s opinion.

Frequently asked questions

01Is the first consultation at the Acıbadem Tashkent office free?

Yes. First consultations and second opinions through Acıbadem Health Point are free and carry no obligation. The office collects your medical records, a physician in Türkiye reviews them, and you receive a treatment plan and a cost estimate. You are free to consider the information and decide later, or not to proceed at all.

02How do I send my medical records from Uzbekistan?

Contact the office by phone or e-mail and describe your situation. The office will tell you which documents are needed for your case, which usually include specialist reports, imaging, laboratory results and discharge summaries. You can send them electronically or bring them to the office address in Tashkent for forwarding to the reviewing department in Türkiye.

03How much does treatment in Turkey cost for patients from Uzbekistan?

A cost estimate is prepared only after the treating physician has reviewed your records, because the plan depends on the diagnosis, the specialty and the procedures involved. The Tashkent office shares that estimate with you and explains what it includes. No figure is quoted before the file has been examined by a physician.

04Which Acıbadem hospitals do patients from Uzbekistan go to?

Patients are directed according to the specialty their case requires. Hospitals include the JCI-accredited Acibadem Altunizade, Atakent and Maslak hospitals in İstanbul, as well as Acibadem Ankara Hospital in Ankara and Acibadem Adana Orthopedia Hospital in Adana. Acıbadem operates more than 45 hospitals and clinics and treats patients from over 90 countries.

05Do I need a visa to travel to Türkiye for treatment?

Visa and travel requirements change over time, so the office does not publish rules here. Before departure, the Tashkent office confirms the requirements that apply to your journey and tells you which documents to prepare. Raise this at your first contact, since document preparation can influence the appointment date you choose.

06What happens after I return to Uzbekistan?

Follow-up is arranged through the Tashkent office together with the treating physician in Türkiye. Reports and instructions from the hospital stay are passed on to you, and further questions can be sent through the office. Any continuing care in Uzbekistan should also be discussed with your own doctor at home.