Baku, Azerbaijan

The Acıbadem Health Point office in Baku, Azerbaijan is the representative office in the country for people who are considering treatment in Türkiye. It serves patients living in Azerbaijan who want to ask a question, send medical records for a doctor’s opinion, receive a cost estimate or organise a hospital visit. First consultations and second opinions are free and carry no obligation.

Acıbadem Health Point is the international patient service of the Acıbadem healthcare group in Türkiye. The group operates 45+ hospitals and clinics, including JCI-accredited hospitals, and receives patients from 90+ countries, with 24/7 multilingual coordination. Treatment decisions are made with the treating physician after your medical records have been reviewed.

If you or a family member has urgent symptoms, contact local emergency services in Azerbaijan first. The Baku office is for planned enquiries and appointments, not for emergencies.

What the Baku office helps with

• Collecting medical records — reports, imaging and test results are gathered and passed to the relevant physician in Türkiye for a second opinion at no cost.
• Treatment plan and cost estimate — once the physician has reviewed the records, the office shares the proposed plan and the estimate in writing.
• Appointment scheduling — booking the consultation or admission date at the hospital chosen with the physician.
• Travel and accommodation guidance — practical information for the journey and for the stay near the hospital.
• Airport transfer and interpreter coordination — arranged through the hospital’s international patient team in Türkiye.
• Follow-up after returning home — arranged through the office together with the treating physician.

How do patients from Azerbaijan plan treatment in Türkiye?

1. Contact the office in Baku by telephone or e-mail and describe the medical situation and the question you would like answered.
2. Send your medical records. The office explains which reports, images and test results are needed and forwards them to the appropriate department.
3. Receive the doctor’s opinion. The physician in Türkiye reviews the file and prepares a treatment plan; the office passes it on with a cost estimate. This step is free.
4. Decide and book. If you wish to continue, the office schedules the appointment or admission date and confirms the current visa and travel requirements before departure.
5. Travel and treatment. The hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance.
6. Follow-up at home. After you return to Azerbaijan, the office keeps the contact between you and the treating physician for follow-up questions and reports.

Hospitals and specialties patients from Azerbaijan ask about

Appointments are arranged in the hospital that suits the plan agreed with the physician. Among the group’s facilities, the office is frequently asked about the following.

• Acibadem Altunizade Hospital, İstanbul — JCI-accredited.
• Acibadem Maslak Hospital, İstanbul — JCI-accredited.
• Acibadem Atakent Hospital, İstanbul — JCI-accredited.
• Acibadem Ankara Hospital, Ankara.
• Acibadem Adana Orthopedia Hospital, Adana.

The consultation form covers these specialties: Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. The office can direct an enquiry to any of them; which department and which hospital are suitable is determined by the physician after the records are read, not before.

Travel, language and practical support

Once a date is set, the hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance. The Baku office remains the contact point in Azerbaijan throughout, and coordination with the multilingual patient team in Türkiye is available 24/7.

Visa and travel requirements change over time. The office confirms the current requirements with you before departure, so that documents and dates are checked against the rules in force at the time of the journey.

Costs are shared as a written estimate prepared after the physician’s review. If the plan changes after the in-person examination, the office explains what has changed before any further step is taken.

Contact the Baku office

Address: S. Vurgun str. 36, Nasimi Rayonu, Baku, Azerbaijan.

Phone: +994 12 595 96 81 / +994 55 222 95 81 / +994 50 754 69 65

E-mail: azerbaijan@acibadem.com

You may write in advance to ask which documents to prepare, or visit the office in person to hand over reports and discuss the next step.

Frequently asked questions