Abidjan, Côte d’Ivoire

The Acıbadem Health Point office in Abidjan, Côte d’Ivoire is the local representative office of Acıbadem, the healthcare group based in Türkiye. It serves people living in Abidjan and elsewhere in Côte d’Ivoire who are considering treatment in Türkiye for themselves or for a family member, and it is the first point of contact for questions about records, appointments and costs. First consultations and second opinions are free and carry no obligation.

Acıbadem Health Point is the international patient service of the Acıbadem healthcare group. The group operates 45+ hospitals and clinics, including JCI-accredited hospitals, receives patients from 90+ countries and provides 24/7 multilingual coordination. The Abidjan office connects patients in Côte d’Ivoire with that structure and stays with them from the first enquiry until after they return home.

Any treatment decision is made together with the treating physician in Türkiye, after your medical records have been reviewed. Nothing on this page is medical advice. If your symptoms are urgent, contact local emergency services in Côte d’Ivoire first.

What the Abidjan office helps with

• Collecting medical records — reports, imaging, laboratory results and discharge summaries are gathered and forwarded for a doctor’s opinion, at no cost and with no obligation.
• Free second opinion — the relevant physician in Türkiye reviews the file and responds to the questions you have raised.
• Treatment plan and cost estimate — after the review, the treating physician provides a plan, and a written cost estimate is shared with you through the office.
• Appointment scheduling — the office arranges dates at the hospital and department that matches the plan, and adjusts them if your travel dates change.
• Travel and accommodation guidance — the office explains what to prepare before departure and passes on accommodation guidance from the hospital’s international patient team.
• Airport transfer and interpreter coordination — arranged through the hospital’s international patient team for your arrival and for hospital visits.
• Follow-up after your return — questions after discharge are handled through the office together with the treating physician.

How do patients from Côte d’Ivoire plan treatment in Türkiye?

1. Contact the office in Abidjan by telephone, e-mail or a visit, and describe the diagnosis or the complaint in your own words. This first consultation is free.
2. Send your medical documents. The office lists which reports, scans and test results are needed and helps you assemble a complete file.
3. Receive the doctor’s opinion. The physician in Türkiye reviews the records and prepares a treatment plan, which the office explains to you along with the cost estimate.
4. Confirm dates and prepare the trip. Appointments are booked, and the office confirms the current visa and travel requirements with you before departure.
5. Travel and treatment. The hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance.
6. Return home with a follow-up route. Reports are provided at discharge, and further questions are handled through the Abidjan office and the treating physician.

Hospitals and specialties patients from Côte d’Ivoire ask about

The hospital is chosen according to the treatment plan written by the physician, not in advance. Among the group’s hospitals, patients most often ask about the following.

• Acibadem Altunizade Hospital, İstanbul — JCI-accredited.
• Acibadem Atakent Hospital, İstanbul — JCI-accredited.
• Acibadem Maslak Hospital, İstanbul — JCI-accredited.
• Acibadem Ankara Hospital, Ankara.
• Acibadem Adana Orthopedia Hospital, Adana.

The consultation form used by the office covers these fields: Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. If your question falls outside this list, the office can still forward your records so that the appropriate department can review them.

The office does not describe what a treatment will achieve. What is available, where it is available and what it would involve are set out by the physician after the file has been read.

Travel, language and practical support

Visa and travel requirements change, so the office confirms the current requirements with you before departure rather than relying on earlier information. It also tells you which documents to carry with you for the hospital appointments.

On arrival, the hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance. Coordination through Acıbadem Health Point is multilingual and available 24/7, so a companion travelling with you can reach someone outside office hours.

Costs are never estimated informally. A cost estimate follows the treatment plan, and both come from the treating physician’s review of your records.

Contact the Abidjan office

Address: Boulevard Latrille, Immeuble K-Garden, Cocody Deux-Plateaux, Abidjan, Côte d’Ivoire.

Phone: +225 07 10 01 11 05

E-mail: arafat.soubiane@acibadem.com

You may write in advance with a short summary of the diagnosis and attach the reports you already hold; this usually shortens the time needed to prepare the file.

Frequently asked questions