Batumi, Georgia

The Acıbadem Health Point office in Batumi, Georgia is the representative office of Acıbadem, the healthcare group whose hospitals and clinics are in Türkiye. It is the first point of contact for people living in Georgia who are considering treatment in Türkiye and who want to understand their options before they travel. The office answers questions, collects medical records for a doctor’s opinion, shares a cost estimate and organises the trip. First consultations and second opinions are free and carry no obligation.

Acıbadem Health Point is the international patient service of the Acıbadem healthcare group. The group operates 45+ hospitals and clinics, including JCI-accredited hospitals, receives patients from 90+ countries and provides 24/7 multilingual coordination. Every treatment decision is made with the treating physician in Türkiye after your records have been reviewed, and the Batumi office does not decide on treatment itself.

If you have urgent or rapidly worsening symptoms, contact your local emergency services in Georgia first, rather than waiting for an international appointment.

What the Batumi office helps with

The office accompanies you through each administrative step between your first question and your return home.

• Answering first questions about departments, hospitals and the process of becoming an international patient.
• Collecting your medical records, reports and imaging so that a physician in Türkiye can review them and provide a second opinion.
• Sharing the physician’s treatment plan and the accompanying cost estimate with you, and explaining what each part covers.
• Scheduling appointments at the hospital and department chosen with the physician.
• Guiding you on travel and accommodation, and confirming current visa and travel requirements before departure.
• Arranging airport transfer and interpreter support during hospital visits through the hospital’s international patient team.
• Organising follow-up after you return to Georgia, together with the treating physician.

How do patients from Georgia plan treatment in Türkiye?

1. Get in touch with the office. Write, call or visit the Batumi office and describe your situation and what you would like to know. This first conversation is free.
2. Send your medical records. The office collects your reports, test results and imaging and forwards them to the relevant department in Türkiye.
3. Receive the physician’s opinion. The treating physician reviews the records and prepares a treatment plan together with a cost estimate, which the office explains to you.
4. Decide and set a date. If you choose to continue, the office schedules your appointment and confirms current visa and travel requirements before you book anything.
5. Travel and be treated. The hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance.
6. Continue follow-up from home. After you return to Georgia, follow-up is arranged through the office and the treating physician.

Hospitals and specialties patients from Georgia ask about

Enquiries received in Batumi are directed to the hospital and department that matches the physician’s assessment. Hospitals that international patients frequently ask about include:

• Acibadem Altunizade Hospital, İstanbul — JCI-accredited.
• Acibadem Atakent Hospital, İstanbul — JCI-accredited.
• Acibadem Maslak Hospital, İstanbul — JCI-accredited.
• Acibadem Ankara Hospital, Ankara.
• Acibadem Adana Orthopedia Hospital, Adana.

The consultation form covers the following specialties: Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. The office can explain what is available in each of these areas and which hospital the enquiry would be sent to, but the choice of department, method and timing belongs to the treating physician after the records are reviewed.

Travel, language and practical support

Practical arrangements are shared between the Batumi office and the hospital in Türkiye. The office guides you on travel and accommodation and stays in contact before, during and after the visit. Because visa and travel requirements change, the office confirms the current requirements before departure rather than relying on earlier information.

On arrival, the hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance. The office works with this multilingual patient team in Türkiye, and the group provides 24/7 multilingual coordination for international patients.

Contact the Batumi office

Address: Zurab Gorgiladze N2, Batumi, Georgia.

Phone: +995 422 22 30 00

E-mail: georgia@acibadem.com

You can contact the office with a question, with a set of medical records, or simply to understand how the process works. There is no charge for a first consultation or a second opinion.

Frequently asked questions