Algiers, Algeria

The Acıbadem Health Point office in Algiers, Algeria is the local representative office of Acıbadem, the healthcare group in Türkiye, for people who are considering treatment in Türkiye. It serves patients living in Algeria and the relatives who help them: the office answers questions, collects medical records so that a physician can review them, explains the treatment plan and cost estimate that comes back, and helps organise the journey to an Acıbadem hospital. First consultations and second opinions arranged through the office are free and carry no obligation.

Acıbadem Health Point is the international patient service of the group, which operates 45+ hospitals and clinics and receives patients from 90+ countries, with 24/7 multilingual coordination. The Algiers office is the point of contact for that service inside Algeria, so an enquiry can begin at home, in writing or by telephone, before any decision about travel is taken.

What the Algiers office helps with

• Collecting medical records — reports, imaging, laboratory results and previous discharge summaries are gathered so that a physician in Türkiye can review a complete file.
• Arranging a free second opinion — the review by the treating physician is offered without cost and without obligation.
• Explaining the treatment plan and cost estimate — after the records are reviewed, the physician’s plan and the estimate are passed to the patient and discussed step by step.
• Scheduling appointments — the office arranges the hospital appointment and the dates that suit the plan.
• Travel and accommodation guidance — the office confirms current visa and travel requirements before departure, and accommodation guidance is provided through the hospital’s international patient team.
• Airport transfer and interpreter coordination — the hospital’s international patient team coordinates airport transfer and interpreter support during hospital visits; the Algiers office coordinates with that multilingual team in Türkiye.
• Follow-up after returning home — follow-up is arranged through the office together with the treating physician.

The office does not give medical advice and does not decide on treatment. Every treatment decision is made with the treating physician after the medical records have been reviewed. Urgent or rapidly worsening symptoms should be taken to local emergency services in Algeria rather than raised through the office.

How do patients from Algeria plan treatment in Türkiye?

1. First contact. The patient or a family member writes or telephones the Algiers office and describes the medical situation and the question they would like answered.
2. Sending the records. The office lists the reports, images and test results that are needed and helps the patient assemble the file.
3. Physician review. The file is sent to Türkiye, where the treating physician reviews it and prepares a treatment plan. This first review is free.
4. Plan and cost estimate. The office shares the physician’s treatment plan together with the cost estimate, and answers questions about what each stage involves.
5. Appointment and travel. If the patient decides to continue, the office books the hospital appointment, confirms the current visa and travel requirements, and arranges transfer, interpreter support and accommodation guidance with the hospital’s international patient team.
6. Return and follow-up. After the patient returns to Algeria, follow-up contact with the treating physician is arranged through the office.

Hospitals and specialties patients from Algeria ask about

Patients contacting the Algiers office are most often directed to hospitals in İstanbul and Ankara, depending on the physician’s plan.

• Acibadem Altunizade Hospital, İstanbul — JCI-accredited.
• Acibadem Atakent Hospital, İstanbul — JCI-accredited.
• Acibadem Maslak Hospital, İstanbul — JCI-accredited.
• Acibadem Ankara Hospital, Ankara.
• Acibadem Bursa Hospital, Bursa.

The specialties covered by the consultation request form are Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. The office can explain which of these areas a request falls under and forward the file accordingly. Which hospital and which department are appropriate is decided by the physician after the records have been reviewed, not at the enquiry stage.

Travel, language and practical support

Visa rules and travel requirements change, so the Algiers office confirms the current requirements with the patient before departure rather than relying on earlier information. Documents connected with the hospital appointment are prepared in good time so that the travel dates and the treatment dates match.

On arrival, the hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance for the patient and an accompanying relative. The Algiers office stays in contact with that team, and the group’s international patient service operates with 24/7 multilingual coordination, so questions can be raised at any stage of the stay.

After discharge, the patient returns home with the physician’s instructions, and follow-up contact is arranged through the office and the treating physician.

Contact the Algiers office

Address: 126 Rue Didouche Mourad N°01, Alger Centre 16000, Algiers, Algeria.

Phone: +213 (0) 661 89 80 69 / +213 (0) 781 26 58 68

E-mail: acibademalgeria@gmail.com

An enquiry can be made in a few lines: the patient’s age, the diagnosis or the main complaint, and the reports already available. The office replies with the next step and with the list of records needed for the physician’s review.

Frequently asked questions