International Office

Samarkand, Uzbekistan

The Acıbadem Health Point office in Samarkand, Uzbekistan is the representative office in Uzbekistan of the Acıbadem healthcare group in Türkiye. It serves people living in Samarkand and elsewhere in the country who are considering treatment in Türkiye: the office answers first questions, collects medical records so that a physician can give an opinion, passes on the treatment plan and cost estimate, and organises the journey to a hospital. First consultations and second opinions arranged through the office are free and carry no obligation.

What the Samarkand office helps with

The office works as the local point of contact between you and the hospitals in Türkiye. Its role is practical and administrative, and it stays with you from the first question until after you return home.

First questions: explaining how the process works, what information is needed and what the next step would be, at no charge and with no obligation.
Medical records and second opinion: collecting your reports, imaging and laboratory results and forwarding them to a physician in Türkiye for review.
Treatment plan and cost estimate: sharing the plan and the estimate that the treating physician prepares after reading your records.
Appointments: scheduling your appointment at the hospital and confirming the dates with you.
Travel and accommodation guidance: explaining what to arrange before departure, together with the hospital’s international patient team.
Transfer and interpreter support: coordinating airport transfer and interpreter support during hospital visits through the hospital’s international patient team.
Follow-up: arranging contact with the treating physician after you have returned to Uzbekistan.

How do patients from Uzbekistan plan treatment in Türkiye?

Contact the office. Write or call the Samarkand office, or visit the address below, and describe the condition and the question you have. This first consultation is free.
Send your medical records. The office tells you which documents are needed and forwards them to the relevant physician in Türkiye.
Receive the physician’s opinion. After the review, a treatment plan and a cost estimate are prepared, and the office explains them to you.
Decide and schedule. If you choose to continue, the office books the appointment and confirms current visa and travel requirements before departure.
Travel and hospital stay. The hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance.
Follow-up at home. After you return to Uzbekistan, further contact is arranged through the office and the treating physician.

Every decision about whether and how to be treated is made with the treating physician, after your records have been reviewed. The office does not give medical advice and does not decide on treatment. If you or a relative has urgent or rapidly worsening symptoms, contact your local emergency services first.

Hospitals and specialties patients from Uzbekistan ask about

Acıbadem operates 45+ hospitals and clinics and receives patients from 90+ countries. Enquiries from Uzbekistan most often concern the hospitals in İstanbul, although the physician’s review determines which hospital and which department suit your case.

Acibadem Altunizade Hospital, İstanbul — JCI-accredited
Acibadem Atakent Hospital, İstanbul — JCI-accredited
Acibadem Maslak Hospital, İstanbul — JCI-accredited
Acibadem Ankara Hospital, Ankara
Acibadem Adana Orthopedia Hospital, Adana

The consultation form covers the following fields, and the office can direct your file to any of them: Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. When you write, naming the field you are asking about helps the office send your records to the right physician without delay.

Travel, language and practical support

Visa and travel requirements change, so the office confirms the current requirements with you before departure rather than relying on earlier information. It also provides guidance on travel and accommodation, in cooperation with the hospital in Türkiye.

Language support does not depend on the Samarkand office alone. The office coordinates with the multilingual patient team in Türkiye, which works 24/7, and the hospital’s international patient team arranges interpreter support during hospital visits as well as airport transfer on arrival.

If your relatives will travel with you, mention this when you first make contact, so that accommodation guidance can take the whole group into account.

Contact the Samarkand office

Address: Mirzo Ulugbek 140, Samarkand, Uzbekistan.

Phone: +998 66 234 41 71 / +998 90 503 79 29

E-mail: Oezbekistan@acibadem.com

You may write in advance to ask which documents to bring, or send your records by e-mail before visiting the office in person.

Frequently asked questions

01How do patients from Uzbekistan get treatment in Turkey with Acıbadem?

The Samarkand office collects your medical records, forwards them to a physician in Türkiye and shares the treatment plan and cost estimate prepared after that review. If you decide to proceed, the office schedules the appointment, confirms current travel requirements and arranges follow-up after you return home. The first consultation is free.

02Is the first consultation at the Samarkand office free?

Yes. First consultations and second opinions arranged through the office are free and carry no obligation. You may send your medical records, receive a physician’s opinion from Türkiye and read the treatment plan and cost estimate before deciding anything. If you choose not to continue, nothing further is arranged and nothing is charged for the consultation.

03What medical documents should I send for a second opinion?

The office will tell you which documents the physician needs for your case, such as existing medical reports, imaging and laboratory results that you already have. The office collects them, forwards them to the physician in Türkiye and asks you for anything missing. The physician decides whether further examinations are required.

04How much does treatment cost?

Prices are not quoted before the medical review. Once the treating physician has read your records, a treatment plan and a cost estimate are prepared, and the office shares both with you before you commit to anything. Because the estimate reflects the plan for your own case, it can only be issued after that review.

05Does the office help with visa and travel arrangements?

Visa and travel requirements change, so the office confirms the current requirements before your departure instead of relying on older information. The office also gives travel and accommodation guidance, while the hospital’s international patient team in Türkiye coordinates airport transfer and interpreter support during your hospital visits.

06What happens after I return to Uzbekistan?

Follow-up is arranged through the Samarkand office together with the treating physician. Questions, control appointments and further correspondence can be passed through the office, which remains in contact with the hospital. The physician who treated you advises on the next steps, since all medical decisions stay with the treating physician.