Dushanbe, Tajikistan

The Acıbadem Health Point office in Dushanbe is the representative office in Tajikistan of the Acıbadem healthcare group, and it is the first point of contact for people in Tajikistan who are considering treatment in Türkiye. Acıbadem Health Point is the international patient service of the group, which operates 45+ hospitals and clinics and receives patients from 90+ countries. The office answers questions, collects medical records so that a physician in Türkiye can give an opinion, passes on the treatment plan and cost estimate, and helps organise the journey. First consultations and second opinions are free and carry no obligation.

The office serves patients and families living in Dushanbe and elsewhere in Tajikistan, as well as relatives abroad who are helping to arrange care for someone at home. Whether a patient travels, and what is done, is decided with the treating physician after the medical records have been reviewed. If you or a family member has urgent symptoms, contact local emergency services in Tajikistan first.

What the Dushanbe office helps with

• Collecting medical records — the office explains which reports, images and test results are needed and gathers them for review by a physician in Türkiye.
• A free second opinion — the physician reviews the file and gives an opinion on the case, with no obligation to continue.
• Treatment plan and cost estimate — after the review, the office shares the physician’s proposed plan and a written cost estimate.
• Appointment scheduling — the office arranges dates with the chosen hospital and department and keeps you informed of changes.
• Travel and accommodation guidance — practical guidance for the trip, including accommodation options coordinated by the hospital’s international patient team.
• Airport transfer and interpreter support — arranged through the hospital’s international patient team for the stay in Türkiye.
• Follow-up after returning home — questions, reports and control appointments are handled through the office together with the treating physician.

How do patients from Tajikistan plan treatment in Türkiye?

1. Get in touch with the office. Write, call or visit the office on Ayni Street in Dushanbe and describe the medical situation and the specialty you are asking about.
2. Send the medical records. The office lists the documents the physician will need and helps you assemble them, including anything already issued by doctors in Tajikistan.
3. Receive the physician’s opinion. A physician in Türkiye reviews the file and responds with a proposed plan; this first opinion is free and places you under no obligation.
4. Review the cost estimate and decide. The office passes on the written estimate and answers questions about what it covers before anything is booked.
5. Confirm the appointment and the trip. The office schedules the hospital appointment, confirms current visa and travel requirements before departure, and coordinates airport transfer, interpreter support and accommodation guidance with the hospital’s international patient team.
6. Continue follow-up at home. After you return to Tajikistan, follow-up is arranged through the office and the treating physician.

Hospitals and specialties patients from Tajikistan ask about

Enquiries from Tajikistan most often concern the group’s hospitals in İstanbul and Ankara. The office can explain what each hospital offers and which departments handle a given type of case, and the treating physician proposes the hospital that fits the plan after reading the records.

• Acibadem Altunizade Hospital, İstanbul — JCI-accredited.
• Acibadem Atakent Hospital, İstanbul — JCI-accredited.
• Acibadem Maslak Hospital, İstanbul — JCI-accredited.
• Acibadem Ankara Hospital, Ankara.
• Acibadem Bursa Hospital, Bursa.

The consultation form covers the following fields: Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. Naming a specialty when you first write helps the office send your file to the right department. If you are unsure which field applies, describe the symptoms and the diagnoses you already have, and the office will ask the physician where the file belongs.

Travel, language and practical support

Visa and travel requirements change, so the office confirms the current requirements with each patient before departure rather than working from general information. Ask about this early, so that documents which must be obtained in Tajikistan can be prepared without pressure.

During the stay, the hospital’s international patient team coordinates airport transfer, interpreter support at hospital visits and guidance on accommodation near the hospital. The Dushanbe office works with this team, and multilingual coordination is available 24/7, so questions that arise outside office hours can still reach the hospital.

Companions are a normal part of medical travel, and the office can include a family member in the planning of appointments and accommodation. Keep every report and image you receive in Türkiye: these documents are what the office and your doctors at home will work from later.

Contact the Dushanbe office

Address: Ayni Street 46, 734000 Dushanbe, Tajikistan.

Phone: +992 44 650 1717 / +992 98 680 1717

E-mail: tajikistan@acibadem.com

You may write in advance with a short description of the case and attach the records you already hold, or come to the office and go through them in person. Either way, the first consultation and the second opinion that follows are free.

Frequently asked questions