International Office

Timișoara, Romania

The Acıbadem Health Point office in Timișoara, Romania is a representative office of the Acıbadem healthcare group in Türkiye. It is the first point of contact for people in Romania who are considering treatment in Türkiye and want to understand what is possible before making any decision. The office answers questions, collects medical records for a doctor’s opinion, passes them to a treating physician in Türkiye, shares the resulting treatment plan and cost estimate, and organises the practical side of the journey.

First consultations and second opinions through Acıbadem Health Point are free and carry no obligation. You may speak with the Timișoara office, receive an opinion, and decide not to travel; nothing is charged for that conversation. Any treatment decision is made together with the treating physician after your records have been reviewed.

If you have urgent or worsening symptoms, contact your local emergency services in Romania first. The office is not an emergency service.

What the Timișoara office helps with

Collecting medical records — the office gathers your reports, imaging and test results so that a physician in Türkiye can review a complete file.
Free second opinion — the treating physician in Türkiye reviews the records and gives an opinion at no cost and with no obligation.
Treatment plan and cost estimate — after the review, you receive the physician’s proposed plan together with a written cost estimate.
Appointment scheduling — the office arranges the date of your consultation or admission at the chosen Acıbadem hospital.
Travel and accommodation guidance — the office confirms current visa and travel requirements before departure, and accommodation guidance is provided through the hospital’s international patient team.
Airport transfer and interpreter coordination — arranged by the hospital’s international patient team, which offers 24/7 multilingual coordination during your stay.
Follow-up after you return home — arranged through the Timișoara office together with the treating physician.

How do patients from Romania plan treatment in Türkiye?

First contact. Write or call the Timișoara office by phone or e-mail and describe your situation in your own words. This first consultation is free.
Sending your records. The office tells you which reports, images and test results are needed, and helps you assemble them into one file.
Physician review. The file is sent to the relevant treating physician in Türkiye, who reviews it and prepares an opinion and a proposed treatment plan.
Plan and cost estimate. The office shares the physician’s plan and the cost estimate with you, and answers your questions about what each step involves.
Appointment and travel. If you decide to proceed, the office books the appointment, confirms the current visa and travel requirements, and arranges airport transfer, interpreter support and accommodation guidance through the hospital’s international patient team.
Treatment and follow-up. After your stay in Türkiye, follow-up is arranged through the Timișoara office and the treating physician.

Hospitals and specialties patients from Romania ask about

Acıbadem operates more than 45 hospitals and clinics and receives patients from more than 90 countries. Among them are JCI-accredited hospitals in İstanbul that patients contacting the Timișoara office frequently ask about.

Acibadem Altunizade Hospital, İstanbul — JCI-accredited.
Acibadem Atakent Hospital, İstanbul — JCI-accredited.
Acibadem Maslak Hospital, İstanbul — JCI-accredited.
Acibadem Ankara Hospital, Ankara.
Acibadem Adana Orthopedia Hospital, Adana.

The consultation form covers the following fields: Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. The office can explain which of these fields matches the question you are asking, but which hospital and which department are appropriate for you is decided by the treating physician after the records have been reviewed.

Travel, language and practical support

Visa and travel requirements change, so the Timișoara office confirms the current requirements with you before departure rather than relying on general information.

Once you arrive, the hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance. Acıbadem provides 24/7 multilingual coordination, so there is a point of contact throughout your stay, and the Timișoara office remains reachable for you and your family at home.

Contact the Timișoara office

Address: Str. Eroilor de la Tisa 8, Timișoara, Romania.

Phone: +40 356 401 089 / +40 731 367 778

E-mail: info.tm@acibadem.com

You are welcome to contact the office with a general question, with a full set of records, or simply to understand how the process works. There is no cost for the first consultation and no obligation to continue.

Frequently asked questions

01Is the consultation at the Acıbadem office in Romania free?

Yes. First consultations and second opinions through Acıbadem Health Point are free and carry no obligation. You can send your records to the Timișoara office, receive the treating physician’s opinion and a cost estimate, and then decide whether you wish to travel. Nothing is charged for this stage of the process.

02What medical records do I need to send?

The office will tell you which documents are needed for your particular question, and this usually includes existing reports, imaging and test results. The aim is to give the treating physician in Türkiye a complete file to review. If something is missing, the office will let you know before the file is sent.

03How long does it take to receive a treatment plan and a cost estimate?

The plan and the cost estimate are prepared after the treating physician in Türkiye has reviewed your records, so the timing depends on the completeness of the file and the field involved. The Timișoara office keeps you informed while the review is in progress and shares the physician’s plan and the estimate with you directly.

04Do I need a visa to travel from Romania to Türkiye?

Visa and travel requirements change over time, so the office does not rely on general information. Before departure, the Timișoara office confirms the current visa and travel requirements that apply to your journey and tells you what documentation to prepare. This confirmation is part of the standard support the office provides.

05Will someone help with language during my hospital visit?

Yes. Interpreter support during hospital visits is coordinated by the hospital’s international patient team in Türkiye, together with airport transfer and accommodation guidance. Acıbadem provides 24/7 multilingual coordination, so there is a point of contact available throughout your stay, and the Timișoara office remains reachable as well.

06Which Acıbadem hospitals do patients from Romania go to?

Acıbadem operates more than 45 hospitals and clinics. Patients contacting the Timișoara office often ask about the JCI-accredited Acibadem Altunizade, Atakent and Maslak hospitals in İstanbul, as well as Acibadem Ankara Hospital. Which hospital and department suit your case is decided with the treating physician after your records are reviewed.