Iași, Romania

The Acıbadem Health Point office in Iași is the representative office in Romania of Acıbadem Health Point, the international patient service of the Acıbadem healthcare group in Türkiye. It serves people living in Iași and elsewhere in Romania who are considering treatment in Türkiye and want clear information before deciding anything. The office answers questions, collects medical records so that a physician can review them, passes on the treatment plan and cost estimate prepared in Türkiye, and organises the trip to the hospital. First consultations and second opinions are free and carry no obligation.

The office does not give medical advice. Treatment decisions are made together with the treating physician after your records have been reviewed. If you have urgent symptoms, contact your local emergency services in Romania rather than the office.

What the Iași office helps with

The Iași office is the first point of contact for patients and families in Romania. Its role is practical: to gather the right documents, to keep the conversation with the hospital in Türkiye moving, and to make the journey straightforward.

• Collecting medical records — reports, imaging, laboratory results and discharge summaries, prepared for review by a physician in Türkiye.
• Arranging a free second opinion — the physician reviews the file and responds; there is no obligation to continue.
• Sharing the treatment plan and cost estimate — both are prepared in Türkiye after the review and explained to you by the office.
• Scheduling appointments — the office books the consultation or admission date with the chosen hospital.
• Travel and accommodation guidance — help with planning dates and understanding what to arrange before departure.
• Airport transfer and interpreter coordination — organised through the hospital’s international patient team in Türkiye.
• Follow-up after you return home — arranged through the office together with the treating physician.

How do patients from Romania plan treatment in Türkiye?

The route from a first question in Iași to a hospital appointment in Türkiye follows the same steps for every patient.

1. Contact the office. Write or call the Iași office and describe the medical situation and what you would like to know. This first conversation is free.
2. Send your medical records. The office tells you which documents are needed and collects them from you, including imaging and previous reports.
3. Receive the physician’s opinion. A physician in Türkiye reviews the file and gives a treatment plan; a cost estimate is prepared on that basis.
4. Decide and set a date. If you choose to continue, the office schedules the appointment or admission and confirms the current visa and travel requirements before departure.
5. Travel and treatment. The hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance.
6. Return home and follow up. Follow-up is arranged through the office and the treating physician after you are back in Romania.

Hospitals and specialties patients from Romania ask about

The group operates more than 45 hospitals and clinics and receives patients from more than 90 countries. Patients travelling from Romania are most often referred to hospitals in İstanbul, and the office can also explain what is available at locations in other cities.

• Acibadem Altunizade Hospital, İstanbul — JCI-accredited.
• Acibadem Atakent Hospital, İstanbul — JCI-accredited.
• Acibadem Maslak Hospital, İstanbul — JCI-accredited.
• Acibadem Ankara Hospital, Ankara.
• Acibadem Bursa Hospital, Bursa.

The consultation form covers the following fields: Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. Which hospital and which department suit your case is decided by the reviewing physician, based on your records and not on the enquiry alone.

Travel, language and practical support

Once a date is agreed, the hospital’s international patient team in Türkiye coordinates airport transfer, interpreter support during hospital visits and accommodation guidance. Coordination is available around the clock and is handled by a multilingual patient team, so questions can be raised at any stage of the stay.

Visa and travel requirements change, so the Iași office confirms the current requirements with you before departure rather than relying on earlier information. Bring the original reports and imaging you sent in advance, since the treating physician may wish to see them during the consultation in Türkiye.

After you return to Romania, the office stays reachable. Follow-up questions, control appointments and further correspondence with the physician are arranged through the office.

Contact the Iași office

Address: Șoseaua Ștefan cel Mare și Sfânt 4, Bloc A19, Parter, Iași, Romania.

Phone: +40 739 883 640 / +40 332 149 972

E-mail: info.iasi@acibadem.com

You can contact the office with a general question, with a full set of records, or with something in between. There is no cost for the first conversation and no obligation to proceed.

Frequently asked questions