International Office

Constanța, Romania

The Acıbadem Health Point office in Constanța is the representative office in Romania of the Acıbadem healthcare group in Türkiye. It serves people living in Constanța and elsewhere in Romania who are considering treatment in Türkiye and want clear information before deciding anything. The office answers questions, collects medical records so that a physician can review them, passes on the treatment plan and the cost estimate prepared in Türkiye, and organises the journey to an Acıbadem hospital. First consultations and second opinions are free and carry no obligation.

What the Constanța office helps with

The office is the first point of contact for patients and families in Romania, from the first question to the follow-up after the return home.

Collecting medical records — the office gathers reports, imaging and test results and sends them to the relevant department in Türkiye for a second opinion.
Treatment plan and cost estimate — after the treating physician reviews the records, the office shares the proposed plan and the estimated cost.
Appointment scheduling — the office arranges the date at the hospital and department agreed with the physician.
Travel and accommodation guidance — practical information about the trip and about staying near the hospital.
Airport transfer and interpreter coordination — arranged through the hospital’s international patient team.
Visa and travel requirements — the office confirms the current requirements before departure.
Follow-up after the return home — arranged through the office and the treating physician.

How do patients from Romania plan treatment in Türkiye?

First contact. You write or call the Constanța office and describe the medical situation and the question you would like answered. This first consultation is free.
Sending the records. The office lists the documents needed, such as discharge reports, imaging and laboratory results, and collects them from you.
Physician review. A physician at the relevant Acıbadem hospital reviews the file and prepares a second opinion, which is also free and carries no obligation.
Plan and cost estimate. The office sends you the proposed plan and the cost estimate, and answers questions about what the stay would involve.
Travel and admission. If you decide to go ahead, the office books the appointment and confirms current visa and travel requirements, while the hospital’s international patient team arranges airport transfer, interpreter support during hospital visits and accommodation guidance.
Follow-up. After you return to Romania, follow-up is arranged through the office and the treating physician.

Treatment decisions are made together with the treating physician after the medical records have been reviewed; the office itself does not give medical advice. If symptoms are urgent, contact the local emergency services in Romania first.

Hospitals and specialties patients from Romania ask about

Acıbadem operates 45+ hospitals and clinics and receives patients from 90+ countries. The office can explain what each hospital and department offers, and the physician’s review determines which of them suits a particular case.

Acibadem Altunizade Hospital, İstanbul — JCI-accredited
Acibadem Atakent Hospital, İstanbul — JCI-accredited
Acibadem Maslak Hospital, İstanbul — JCI-accredited
Acibadem Ankara Hospital, Ankara
Acibadem Bursa Hospital, Bursa

The specialties listed on the consultation form are Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. Enquiries received in Constanța are directed to the department that matches the diagnosis described in the records.

The office describes what is available in each field and which hospital the physician proposes. It does not predict how any individual case will develop, and that question belongs to the consultation itself.

Travel, language and practical support

Once a date is agreed, the hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance. Acıbadem provides 24/7 multilingual coordination, so questions can be raised at any point during the stay.

The Constanța office stays in contact with that team throughout, and with the family at home. Visa and travel requirements change, so the office confirms the current requirements for each patient before departure rather than relying on earlier information.

Contact the Constanța office

Address: B-dul Tomis 137, Bl. LV1, Capitol, Constanța, Romania.

Phone: +40 241 660 888 / +40 736 658 121

E-mail: info.ct@acibadem.com.tr

You can contact the office with a question, with a set of medical records, or simply to ask what a first step would look like. There is no obligation to continue after the first consultation and the second opinion.

Frequently asked questions

01Does Acıbadem have an office in Romania?

Yes. The Acıbadem Health Point representative office for Romania is in Constanța, at B-dul Tomis 137, Bl. LV1, Capitol. It is the contact point for patients in Romania who want information about the group’s hospitals in Türkiye, and it works together with the international patient teams at those hospitals.

02Are consultations at the Constanța office free?

Yes. First consultations and second opinions are free and carry no obligation. You can send your medical records, receive a physician’s opinion, a proposed plan and a cost estimate, and then decide whether to continue. The office explains each step before anything is booked, including the appointment date.

03How much does treatment at an Acıbadem hospital cost?

The cost estimate is prepared after the treating physician in Türkiye has reviewed the medical records, because the plan depends on the diagnosis and on what the physician proposes. The Constanța office cannot quote a figure before that review. Once the estimate is ready, the office shares it with you.

04Which medical records should I send to the office?

The office tells you which documents the department needs in your case. These usually include recent reports, imaging and laboratory results connected with the diagnosis. If something is missing, the office says so before the file is sent to Türkiye, so that the physician reviews a complete record.

05Which Acıbadem hospitals are JCI-accredited?

Acibadem Altunizade Hospital, Acibadem Atakent Hospital and Acibadem Maslak Hospital, all in İstanbul, are JCI-accredited. The group operates 45+ hospitals and clinics in total. Which hospital is suggested for you depends on the physician’s review of your records and on the department that matches your diagnosis.

06Do I need a visa to travel to Türkiye for medical treatment?

Visa and travel requirements change, so the Constanța office checks the current requirements for each patient and confirms them before departure. The office also explains which documents to bring for the hospital admission. Contacting the office early leaves enough time to prepare the travel arrangements calmly.