Bucharest, Romania

The Acıbadem Health Point office in Bucharest, Romania is the representative office in Romania for people who are considering treatment in Türkiye with Acıbadem. The office answers questions, collects medical records so that a physician in Türkiye can give an opinion, passes on the treatment plan and cost estimate, and organises the journey to a hospital. First consultations and second opinions are free and carry no obligation.

Acıbadem Health Point is the international patient service of the Acıbadem healthcare group in Türkiye. The group operates JCI-accredited hospitals and has 45+ hospitals and clinics, receives patients from 90+ countries and provides 24/7 multilingual coordination. The Bucharest office is the local point of contact for that service, so enquiries from Romania can be made close to home, in person or from a distance.

What the Bucharest office helps with

• Medical records and a free second opinion. The office explains which reports, imaging files and test results are needed and sends them to the relevant physician in Türkiye for review.
• Treatment plan and cost estimate. After the treating physician has reviewed the records, the office shares the treatment plan and the cost estimate prepared for it.
• Appointment scheduling. Once you decide to continue, the office arranges the appointment date with the chosen hospital and department.
• Travel and accommodation guidance. The office helps you plan the trip and confirms current visa and travel requirements before departure.
• Airport transfer and interpreter coordination. These are arranged through the hospital’s international patient team, together with accommodation guidance during the stay.
• Follow-up after you return home. Follow-up is arranged through the office and the treating physician after you are back in Romania.

If you have urgent or worsening symptoms, contact your local emergency services first; the office is not an emergency service.

How do patients from Romania plan treatment in Türkiye?

1. Contact the office in Bucharest. Write or call with a short description of the diagnosis or the question you have, and ask what documents are required.
2. Send the medical records. Reports, imaging and laboratory results are collected by the office and forwarded to the relevant department in Türkiye.
3. Receive the physician’s opinion. The treating physician reviews the records and sets out a treatment plan; a cost estimate is prepared on the basis of that plan. Treatment decisions are made together with the treating physician after the records have been reviewed.
4. Decide and book. If you wish to proceed, the office schedules the appointment, gives travel and accommodation guidance and confirms current visa and travel requirements before departure.
5. Travel and hospital stay. The hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance, with 24/7 multilingual coordination.
6. Return home and follow-up. After you return to Romania, follow-up is arranged through the Bucharest office and the treating physician.

Acıbadem hospitals and specialties patients from Romania ask about

Enquiries received in Bucharest often concern the JCI-accredited hospitals in İstanbul: Acibadem Altunizade Hospital, Acibadem Atakent Hospital and Acibadem Maslak Hospital. Patients also ask about Acibadem Ankara Hospital in Ankara and Acibadem Bursa Hospital in Bursa. Which hospital is suggested depends on the specialty involved and on the plan set out by the physician who reviews your records.

The consultation form covers the following fields of care:

• Oncology
• Cardiology
• Organ Transplantation
• Robotic Surgery
• Orthopaedics
• Neurosurgery
• Plastic Surgery
• Check-Up

The office can describe what is available in each of these fields and which hospital handles a given request. It does not comment on outcomes, and no result can be promised in advance of a medical review.

Travel, language and practical support

Travel planning starts once the treatment plan and the cost estimate have been discussed and you have decided to go ahead. The office gives guidance on the journey and on accommodation for the patient and, where relevant, for a companion.

Visa and travel requirements change, so the office confirms the current requirements for travellers from Romania before departure and explains which documents to prepare. Nothing on this page should be treated as a substitute for that confirmation.

On arrival, the hospital’s international patient team coordinates airport transfer and interpreter support during hospital visits, and the Acıbadem group provides 24/7 multilingual coordination. The Bucharest office stays in contact with you and with the patient team in Türkiye throughout the stay, and remains the point of contact for follow-up after you return.

Contact the Bucharest office

Address: Str. Nicolae Golescu 17, Etaj 2, Sector 1, Bucharest, Romania.

Phone: +40 730 519 254 / +40 21 313 99 38

E-mail: info.ro@acibadem.com.tr

You are welcome to make a first enquiry by telephone or e-mail, or to visit the office in Bucharest. There is no charge for the first consultation and no obligation to continue afterwards.

Frequently asked questions