Skopje, North Macedonia

The Acıbadem Health Point office in Skopje, North Macedonia is the representative office of Acıbadem, the healthcare group in Türkiye, for people who are considering treatment in Türkiye. Acıbadem Health Point is the international patient service of the group, and the Skopje office is where the process usually begins: questions are answered, medical records are collected for a doctor’s opinion, cost estimates are shared and the trip to a hospital in Türkiye is organised. First consultations and second opinions are free and carry no obligation.

The office itself does not examine patients or decide on care. Medical records are passed to the treating physician in Türkiye, who reviews them and prepares a treatment plan and a cost estimate. Any decision about treatment is made together with the treating physician after the records have been reviewed. If symptoms are urgent, contact local emergency services in North Macedonia first.

What the Skopje office helps with

• Answering first questions from people in North Macedonia and explaining how the Acıbadem international patient process works.
• Collecting medical records and sending them to a physician in Türkiye for a free second opinion.
• Sharing the treatment plan and the cost estimate prepared by the treating physician after that review.
• Scheduling appointments at the hospital chosen with the physician.
• Giving guidance on travel and accommodation, and confirming current visa and travel requirements before departure.
• Coordinating with the hospital’s international patient team, which arranges airport transfer, interpreter support during hospital visits and accommodation guidance.
• Arranging follow-up after the return home, together with the treating physician.

How do patients from North Macedonia plan treatment in Türkiye?

1. First contact. Write or call the Skopje office by phone or e-mail and describe the medical question. This first consultation is free.
2. Medical records. The office explains which records are needed for the specialty concerned and collects them.
3. Doctor’s opinion. A physician in Türkiye reviews the records and gives a second opinion, a treatment plan and a cost estimate, at no charge and with no obligation to continue.
4. Appointment and travel. If the patient decides to proceed, the office schedules the hospital appointment, gives travel and accommodation guidance and confirms the visa and travel requirements that apply at that time.
5. Arrival in Türkiye. The hospital’s international patient team coordinates airport transfer and interpreter support during hospital visits, with round-the-clock multilingual coordination.
6. Follow-up. After the return to North Macedonia, follow-up contact is arranged through the office and the treating physician.

Hospitals and specialties patients from North Macedonia ask about

Acıbadem operates more than 45 hospitals and clinics and receives patients from more than 90 countries. Several of its hospitals are JCI-accredited, and the Skopje office can explain which location suits the appointment proposed by the physician.

• Acibadem Altunizade Hospital, İstanbul — JCI-accredited.
• Acibadem Atakent Hospital, İstanbul — JCI-accredited.
• Acibadem Maslak Hospital, İstanbul — JCI-accredited.
• Acibadem Ankara Hospital, Ankara.
• Acibadem Adana Orthopedia Hospital, Adana.

The consultation form covers the following fields of care: Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. The office can pass an enquiry in any of these fields to a physician in Türkiye for review. Which hospital and which department are appropriate is determined by the physician after reading the records, not by the office and not in advance.

Travel, language and practical support

Travel arrangements are handled step by step rather than all at once. Once an appointment date is set, the office gives guidance on travel and accommodation and confirms the visa and travel requirements that apply before departure, because these requirements change over time.

On the ground in Türkiye, the hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance. The Skopje office works with this multilingual patient team in Türkiye, which is available around the clock, so questions that arise during the stay can be passed on at any hour.

Family members who travel with the patient can be included in the same arrangements. If plans change, the office can ask the hospital to reschedule the appointment.

Contact the Skopje office

Address: Bul. Partizanski Odredi 14-a, Skopje — Centar, North Macedonia.

Phone: +389 70 258 416 / +389 72 253 369

E-mail: macedonia@acibadem.com

An enquiry can start with a short message describing the diagnosis or the question, and the office will explain the next step.

Frequently asked questions