Chișinău, Moldova

The Acıbadem Health Point office in Chișinău, Moldova is the representative office in Moldova of Acıbadem, the healthcare group based in Türkiye. It is the first point of contact for people living in Moldova who are considering treatment in Türkiye, and it works with patients, their families and their local doctors. The office answers questions, collects medical records so that a physician can review them, passes on a treatment plan and cost estimate, and organises the journey to a hospital in Türkiye. First consultations and second opinions are free and carry no obligation.

Acıbadem Health Point is the international patient service of the Acıbadem healthcare group, which operates 45+ hospitals and clinics, including JCI-accredited hospitals, and receives patients from 90+ countries. Any decision about treatment is made together with the treating physician after your records have been reviewed; the office itself does not give medical advice. If you have urgent symptoms, contact your local emergency services in Moldova first.

What the Chișinău office helps with

The office accompanies each enquiry from the first question to the period after you return home. The steps below describe the practical support available.

• Medical records and second opinion: the office explains which reports, images and test results are needed, collects them and forwards them to the relevant physician in Türkiye for review.
• Treatment plan and cost estimate: once the physician has reviewed the records, the office shares the proposed treatment plan and the cost estimate prepared for it.
• Appointment scheduling: the office arranges the hospital appointment and the timing of your stay together with the hospital.
• Travel and accommodation guidance: the office advises on planning the trip and on accommodation options coordinated by the hospital’s international patient team.
• Airport transfer and interpreter coordination: the hospital’s international patient team arranges airport transfer and interpreter support during hospital visits, and the office coordinates these arrangements for you.
• Follow-up after you return: follow-up once you are back in Moldova is arranged through the office and the treating physician.

How do patients from Moldova plan treatment in Türkiye?

1. First contact. Call, write or visit the office in Chișinău and describe the medical situation. This first consultation is free and places you under no obligation.
2. Sending the records. The office tells you which documents are relevant — reports, imaging, laboratory results — and collects them from you.
3. Physician review. The records are reviewed by the treating physician in Türkiye, who prepares an opinion and a treatment plan.
4. Plan and cost estimate. The office shares the treatment plan and the cost estimate with you and answers your questions about what each step involves.
5. Appointment and travel. If you decide to proceed, the office schedules the hospital appointment, confirms current visa and travel requirements before departure, and coordinates airport transfer, interpreter support and accommodation guidance with the hospital’s international patient team.
6. Return and follow-up. After you travel home, follow-up contact with the treating physician is arranged through the office.

Hospitals and specialties patients from Moldova ask about

Patients are directed to the hospital that suits the treatment plan prepared by the physician. Enquiries received in Moldova most often concern the following hospitals of the group.

• Acibadem Altunizade Hospital, İstanbul — JCI-accredited.
• Acibadem Maslak Hospital, İstanbul — JCI-accredited.
• Acibadem Atakent Hospital, İstanbul — JCI-accredited.
• Acibadem Ankara Hospital, Ankara.
• Acibadem Bursa Hospital, Bursa.

The consultation form covers these specialties: Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. The office can pass an enquiry in any of these fields to the appropriate physician, who decides after reviewing the records whether the requested treatment is suitable and, if so, at which hospital it would take place.

Travel, language and practical support

Visa and travel requirements change, so the office confirms the current requirements with you before departure rather than relying on earlier information. Ask about this early, because the answer can affect the dates chosen for the appointment.

Language support is handled by the hospital: the international patient team arranges interpreter support during hospital visits, and the group provides 24/7 multilingual coordination. The office in Chișinău stays in contact with this team on your behalf, so questions raised in Moldova reach the people organising your stay.

The same team coordinates airport transfer and gives accommodation guidance for the patient and, where relevant, for an accompanying relative. Practical questions about the length of the stay, what to bring and what happens on each hospital day can be put to the office before you travel.

Contact the Chișinău office

Address: Strada Alexandru Bernardazzi 59, 2009 Chișinău, Moldova.

Phone: +373 612 11 255 / +373 611 80 707

E-mail: info.md@acibadem.com.tr

You may contact the office to ask a question, to arrange the review of medical records or to request a cost estimate. There is no charge for the first consultation or for a second opinion.

Frequently asked questions