Kuwait City, Kuwait

The Acıbadem Health Point office in Kuwait City is the representative office of the Acıbadem healthcare group for patients in Kuwait. It is the first point of contact for people living in Kuwait who are considering treatment in Türkiye and want clear information before they decide anything. The office answers questions, collects medical records for a doctor’s opinion, passes on the treatment plan and cost estimate prepared in Türkiye, and organises the trip to an Acıbadem hospital. First consultations and second opinions are free and carry no obligation.

Acıbadem Health Point is the international patient service of the Acıbadem healthcare group in Türkiye. The group operates JCI-accredited hospitals, more than 45 hospitals and clinics, and receives patients from more than 90 countries, with 24/7 multilingual coordination.

What the Kuwait City office helps with

• Medical records and second opinion. The office collects your medical reports and test results and sends them to the relevant physician in Türkiye for review.
• Treatment plan and cost estimate. After the treating physician has reviewed the records, the office shares the proposed treatment plan and the written cost estimate with you.
• Appointment scheduling. The office arranges the consultation and hospital dates that suit your plan and coordinates them with the hospital in Türkiye.
• Travel and accommodation guidance. The office explains what to prepare before departure and passes on accommodation guidance from the hospital’s international patient team.
• Airport transfer and interpreter coordination. Airport transfer and interpreter support during hospital visits are coordinated through the hospital’s international patient team.
• Follow-up after you return. Follow-up after returning home to Kuwait is arranged through the office together with the treating physician.

How do patients from Kuwait plan treatment in Türkiye?

1. Contact the office. Write or call the Kuwait City office with a short description of your situation. This first contact is free and places you under no obligation.
2. Send your medical records. The office tells you which documents are needed and gathers your reports and test results in one file.
3. Receive the physician’s opinion. The treating physician in Türkiye reviews the file and prepares a treatment plan. Treatment decisions are made with the treating physician after the records have been reviewed, not before.
4. Review the cost estimate. The office shares the cost estimate that accompanies the plan and answers questions about what it covers.
5. Confirm dates and travel. If you decide to continue, the office books the appointment, confirms current visa and travel requirements before departure, and passes your details to the hospital’s international patient team for transfer, interpreter support and accommodation guidance.
6. Return home and follow up. After discharge, follow-up is arranged through the office and the treating physician while you are back in Kuwait.

Hospitals and specialties patients from Kuwait ask about

Acıbadem hospitals and clinics are located in several cities. Patients contacting the Kuwait City office most often ask about the İstanbul hospitals, and about units in Ankara and Adana. The hospital is chosen by the physician who reviews your file, according to the specialty involved.

• Acibadem Altunizade Hospital, İstanbul — JCI-accredited.
• Acibadem Atakent Hospital, İstanbul — JCI-accredited.
• Acibadem Maslak Hospital, İstanbul — JCI-accredited.
• Acibadem Ankara Hospital, Ankara.
• Acibadem Adana Orthopedia Hospital, Adana.

The consultation form covers the following fields, and the office can direct your file to any of them:

• Oncology
• Cardiology
• Organ Transplantation
• Robotic Surgery
• Orthopaedics
• Neurosurgery
• Plastic Surgery
• Check-Up

What is available in each field, and whether travel is appropriate at all, is explained by the physician after the medical records have been reviewed.

Travel, language and practical support

Visa and travel requirements change over time, so the office confirms the current requirements with you before departure rather than relying on general information. This is done once your treatment dates are fixed.

Once you arrive, the hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance. The Kuwait City office works with this team throughout, and Acıbadem provides 24/7 multilingual coordination for international patients.

The office is not an emergency service. If you or a family member has urgent symptoms, contact local emergency services in Kuwait first.

Contact the Kuwait City office

Address: Official Representative — Eman Khalaf, Kuwait City, Kuwait.

Phone: +965 9933 6005

E-mail: kuwait@acibadem.com

You can write in your own words and attach whatever medical documents you already have. The office will tell you if anything else is needed.

Frequently asked questions