Kutaisi, Georgia

The Acıbadem Health Point office in Kutaisi is the representative office in Georgia of the Acıbadem healthcare group in Türkiye. It serves people living in Georgia who are considering treatment in Türkiye for themselves or for a family member, and it works in the patient’s own country from first question to return home. The office answers enquiries, collects medical records so that a physician in Türkiye can review them, passes on the treatment plan and cost estimate, and organises the journey to an Acıbadem hospital. First consultations and second opinions are free and carry no obligation.

Acıbadem Health Point is the international patient service of the Acıbadem healthcare group, which operates 45+ hospitals and clinics, including JCI-accredited hospitals, and receives patients from 90+ countries with 24/7 multilingual coordination. Every decision about care is made with the treating physician after the medical records have been reviewed; the office does not give medical advice. If you have urgent or severe symptoms, contact your local emergency services first.

What the Kutaisi office helps with

• First questions and free second opinion: the office explains how the process works and arranges a free, no-obligation second opinion from a physician in Türkiye.
• Medical records: the office collects reports, imaging, laboratory results and discharge summaries and forwards them for review.
• Treatment plan and cost estimate: after the treating physician reviews the records, the office shares the proposed plan and the written cost estimate with you.
• Appointments: the office schedules the hospital appointment and confirms the dates that suit your travel plans.
• Travel and accommodation guidance: practical guidance on the trip and on staying near the hospital, prepared together with the hospital’s international patient team.
• Transfer and interpreter coordination: airport transfer and interpreter support during hospital visits are coordinated by the hospital’s international patient team.
• Follow-up: after you return to Georgia, follow-up is arranged through the office and the treating physician.

How do patients from Georgia plan treatment in Türkiye?

1. Contact the office in Kutaisi by telephone or e-mail, or visit the address on Tamar Mepe Street, and describe the medical situation in your own words.
2. Send your medical documents. The office lists what is needed, collects the reports and images you already have, and forwards them to Türkiye.
3. Receive the physician’s opinion. A treating physician reviews the records and prepares a treatment plan; the second opinion at this stage is free.
4. Review the cost estimate and choose a hospital. The office explains the estimate, the proposed hospital and the expected length of stay described in the plan.
5. Confirm dates and travel. The office books the appointment, confirms current visa and travel requirements before departure, and arranges airport transfer, interpreter support and accommodation guidance with the hospital’s international patient team.
6. Return home and continue follow-up. Control appointments, reports and questions after discharge are handled through the office together with the treating physician.

Hospitals and specialties patients from Georgia ask about

Enquiries received in Kutaisi are most often directed to Acıbadem hospitals in İstanbul, Ankara and Adana. The office explains which hospital the treating physician proposes for your case and why that hospital is suggested in the plan.

• Acibadem Altunizade Hospital, İstanbul — JCI-accredited
• Acibadem Atakent Hospital, İstanbul — JCI-accredited
• Acibadem Maslak Hospital, İstanbul — JCI-accredited
• Acibadem Ankara Hospital, Ankara
• Acibadem Adana Orthopedia Hospital, Adana

The consultation form covers the following specialties: Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. You can name the specialty you are interested in when you first contact the office, and the physician’s review will indicate what is available for your situation. The office does not promise a particular outcome, and no treatment is arranged before a physician has seen the records.

Travel, language and practical support

The trip is prepared step by step. The hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance, so that you know who will meet you and where you will stay before you leave Georgia.

Visa and travel requirements change, so the Kutaisi office confirms the current requirements with you before departure rather than relying on earlier information. Coordination with the hospital in Türkiye is available around the clock, and the office works with the group’s multilingual patient team for communication during your stay.

Family members who travel with the patient can be included in the same arrangements. If your dates change, tell the office as early as possible so that appointments and transfers can be rescheduled.

Contact the Kutaisi office

Address: Tamar Mepe St. No: 60, Kutaisi, Georgia.

Phone: +995 431 258 500

E-mail: georgia@acibadem.com

You may write in advance to describe your situation and attach the documents you already have, or call to ask what the review will require. There is no charge for the first consultation and no obligation to continue afterwards.

Frequently asked questions