International Office

Paris, France

The Acıbadem Paris office, at 9 Rue Bausset in Paris, France, is the local point of contact for Acıbadem Health Point, the international patient service of the Acıbadem healthcare group in Türkiye. It is there for people living in France who are considering treatment in Türkiye and want to understand what would be involved before deciding anything. First consultations and second opinions are free and carry no obligation.

The office does not provide medical care in Paris. It answers questions, collects medical records so that a physician in Türkiye can review them, passes on the treatment plan and cost estimate prepared by that physician, and organises the practical side of the journey to an Acıbadem hospital. Any decision about treatment is made together with the treating physician after the records have been reviewed.

If you have urgent or rapidly worsening symptoms, contact your local emergency services in France first.

What the Paris office helps with

Medical records and second opinion: the office collects reports, imaging and test results and forwards them to the relevant department in Türkiye for a free, no-obligation second opinion.
Treatment plan and cost estimate: once the treating physician has reviewed the file, the office shares the proposed plan and the accompanying cost estimate in writing.
Appointment scheduling: the office arranges dates with the hospital and the department, and adjusts them if your travel plans change.
Travel and accommodation guidance: the office explains the practical arrangements and confirms current visa and travel requirements before departure.
Airport transfer and interpreter support: coordinated through the hospital’s international patient team for the arrival and for hospital visits.
Contact with the hospital during your stay: the office stays in touch with the international patient team, which works with 24/7 multilingual coordination.
Follow-up after you return home: arranged through the office together with the treating physician.

How do patients from France plan treatment in Türkiye?

First contact. Write to the Paris office by e-mail or telephone, describe the condition briefly and say what you would like to know. This first consultation is free.
Send the medical file. The office tells you which reports, images and laboratory results are useful and collects them from you.
Doctor’s review in Türkiye. The physician in the relevant department reviews the file and prepares a treatment plan; the office sends it to you with a cost estimate.
Decide and schedule. If you wish to continue, the office books the appointment and confirms the current visa and travel requirements with you before departure.
Arrival and hospital stay. The hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance.
Return and follow-up. After you travel back to France, follow-up is arranged through the office and the treating physician.

Hospitals and specialties patients from France ask about

Acıbadem operates more than 45 hospitals and clinics and receives patients from more than 90 countries. Among them are JCI-accredited hospitals; the Paris office can explain which unit is appropriate for the department you are asking about.

Acibadem Altunizade Hospital, İstanbul — JCI-accredited
Acibadem Maslak Hospital, İstanbul — JCI-accredited
Acibadem Atakent Hospital, İstanbul — JCI-accredited
Acibadem Ankara Hospital, Ankara
Acibadem Bursa Hospital, Bursa

The consultation form covers the following departments: Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. The office can pass questions about any of these to the relevant department. Which hospital and which department suit your case is determined by the physician after reading your records, not by the office.

Travel, language and practical support

Travel between France and Türkiye involves requirements that change over time, so the Paris office confirms the current visa and travel rules with you before you book anything. Nothing about entry requirements should be assumed from an earlier trip or from another traveller’s experience.

Once your dates are fixed, the hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance. The office works with that team, which operates 24/7 multilingual coordination, so that questions raised in France reach the hospital and answers come back to you.

If a companion is travelling with you, tell the office at the planning stage so that the arrangements can take this into account.

Contact the Paris office

Address: 9 Rue Bausset, 75015 Paris, France.

Telephone: +33 9 53 22 88 89

E-mail: france@acibadem.com

When you write, it helps to include a short summary of the condition, any diagnosis you have already received, and the department you are asking about.

Frequently asked questions

01Is the first consultation at the Acıbadem Paris office free?

Yes. First consultations and second opinions through Acıbadem Health Point are free and carry no obligation. You can send your medical records, receive the physician’s opinion and read the treatment plan and cost estimate without committing to travel. If you decide not to continue, no further step is taken.

02How do I get a cost estimate for treatment in Türkiye?

The office first collects your medical records and forwards them to the relevant department. After the treating physician has reviewed the file and prepared a treatment plan, the office sends you that plan together with the cost estimate that belongs to it. An estimate cannot be prepared before the records are reviewed.

03Which medical records should I send from France?

Send the documents you already have: specialist reports, discharge summaries, laboratory results and imaging such as MRI or CT scans, with their written reports. The Paris office will tell you if anything else is needed for the department concerned and will explain how to transfer larger imaging files.

04Does the Paris office arrange the hospital appointment and the transfer?

Yes. Once you decide to proceed, the office schedules the appointment with the hospital and department in Türkiye. Airport transfer, interpreter support during hospital visits and accommodation guidance are coordinated through the hospital’s international patient team, and the office remains your contact point in Paris throughout.

05Do I need a visa to travel from France to Türkiye for treatment?

Visa and travel requirements change, so the office confirms the current rules with you before departure rather than relying on general information. Ask about this early in the planning, together with your appointment dates, so that there is time to prepare any documents that may be required.

06What happens after I return to France?

Follow-up is arranged through the Paris office together with the treating physician in Türkiye. If the physician asks for control examinations or new test results after your return, the office helps you send them and passes back the physician’s comments. Contact your local doctor or emergency services for anything urgent.