Rijeka, Croatia

The Acıbadem Health Point office in Rijeka is the representative office of the Acıbadem healthcare group in Croatia, and it is the first point of contact for people in Croatia who are considering treatment in Türkiye. The office answers questions, collects medical records so that a physician in Türkiye can review them, passes on the treatment plan and cost estimate, and helps organise the journey to the hospital. First consultations and second opinions are free and carry no obligation.

Acıbadem is an international healthcare group with more than 45 hospitals and clinics, receiving patients from more than 90 countries, with 24/7 multilingual coordination. Any decision about treatment is made together with the treating physician after your records have been reviewed. If your symptoms are urgent, contact your local emergency services rather than the office.

What the Rijeka office helps with

• Collecting your medical records — the office gathers reports, imaging, laboratory results and other documents needed for a physician in Türkiye to look at your case.
• Arranging a free second opinion — the review by the treating physician and the first consultation carry no cost and no obligation.
• Sharing the treatment plan and cost estimate — once the records have been reviewed, the office explains the plan and the estimate prepared in Türkiye.
• Scheduling appointments — the office coordinates dates for consultations, examinations or admission with the chosen hospital.
• Travel and accommodation guidance — practical guidance on the trip and on accommodation is arranged with the hospital’s international patient team.
• Airport transfer and interpreter support — coordinated through the hospital’s international patient team for your hospital visits in Türkiye.
• Follow-up after you return home — arranged through the office together with the treating physician.

How do patients from Croatia plan treatment in Türkiye?

1. Get in touch with the Rijeka office. Write, call or visit the office and describe your situation and the department you have in mind. This first contact is free.
2. Send your medical records. The office lists which reports, images and test results are needed and collects them from you.
3. Receive the physician’s opinion. The treating physician in Türkiye reviews the records and prepares a treatment plan together with a cost estimate, which the office explains to you.
4. Decide and choose a hospital. If you wish to continue, the office schedules your appointment or admission at the hospital agreed with you.
5. Prepare the journey. The office confirms the current visa and travel requirements before departure, and airport transfer, interpreter support and accommodation guidance are coordinated by the hospital’s international patient team.
6. Continue follow-up at home. After you return to Croatia, follow-up is arranged through the office and the treating physician.

Hospitals and specialties patients from Croatia ask about

Acıbadem operates hospitals and clinics in several cities. Patients contacting the Rijeka office most often ask about the İstanbul hospitals, and about hospitals in other Turkish cities when a specific department is involved.

• Acibadem Altunizade Hospital, İstanbul — JCI-accredited
• Acibadem Atakent Hospital, İstanbul — JCI-accredited
• Acibadem Maslak Hospital, İstanbul — JCI-accredited
• Acibadem Ankara Hospital, Ankara
• Acibadem Bursa Hospital, Bursa

The consultation form covers the following fields: Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. The office can tell you which of these departments is available at which hospital and pass your file to the relevant physician. Whether a particular treatment is suitable for you is a question only the treating physician can answer, after reviewing your records.

Travel, language and practical support

Travel and visa requirements change, so the office confirms the current requirements with you before departure rather than relying on general information. It also helps you plan the timing of the trip around the appointment dates given by the hospital.

Once you arrive, the hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and guidance on accommodation. The Rijeka office stays in contact with that team and with the multilingual patient coordination in Türkiye, which is available 24/7, so questions can be raised before, during and after your stay.

If you prefer to speak with someone in person, the office in Rijeka can be visited at the address below. Documents can also be sent by e-mail if travelling to the office is not practical for you.

Contact the Rijeka office

Address: Hilton Rijeka Costabella, Opatijska ul. 9, 51000 Rijeka, Croatia.

Phone: +385 51 565 264

E-mail: rijeka@acibadem.com

You are welcome to write with a short description of your condition and any reports you already have. The office will tell you what else is needed and how the review by the physician in Türkiye will proceed.

Frequently asked questions