Yaoundé, Cameroon

The Acıbadem Health Point office in Yaoundé, Cameroon is the representative office of Acıbadem, the Turkish healthcare group, for people living in Cameroon who are considering treatment in Türkiye. The office answers questions, collects medical records for a doctor’s opinion, shares a cost estimate prepared by the hospital and organises the journey to an Acıbadem hospital. First consultations and second opinions are free and carry no obligation.

People who search for treatment in Turkey from Cameroon usually begin with the same practical questions: which hospital, which doctor, what the plan would involve and what it would cost. The Yaoundé office works through those questions step by step, in the patient’s own country, before anyone books a ticket. Acıbadem Health Point is the international patient service of a group with 45+ hospitals and clinics that receives patients from 90+ countries, with 24/7 multilingual coordination.

Any treatment decision is made by the patient together with the treating physician in Türkiye, after the medical records have been reviewed. If symptoms are urgent, contact local emergency services in Cameroon first.

What the Yaoundé office helps with

• Medical records and a second opinion. The office collects reports, imaging and test results and passes them to the relevant physician in Türkiye for review.
• Treatment plan and cost estimate. After the physician reviews the records, the office shares the proposed treatment plan and the hospital’s cost estimate.
• Appointments. The office schedules consultations and hospital admission dates with the international patient team.
• Travel and accommodation guidance. The office explains the practical steps of the trip and passes accommodation guidance from the hospital.
• Airport transfer and interpreter coordination. These are arranged through the hospital’s international patient team, together with the office.
• Follow-up after returning home. Contact with the treating physician after the return to Cameroon is arranged through the office.

How do patients from Cameroon plan treatment in Türkiye?

1. First contact. The patient or a family member writes or calls the Yaoundé office and describes the medical situation. This first consultation is free.
2. Sending the records. The office lists the documents needed — reports, imaging, laboratory results — and collects them.
3. Physician review. A physician in Türkiye reviews the file and prepares a treatment plan; the hospital prepares a cost estimate. Both are shared through the office at no charge.
4. Decision and appointment. If the patient decides to continue, the office schedules the appointment and confirms current visa and travel requirements before departure.
5. Arrival and hospital stay. The hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance.
6. Return and follow-up. After the return to Cameroon, follow-up contact with the treating physician is arranged through the office.

Hospitals and specialties patients from Cameroon ask about

Acıbadem operates JCI-accredited hospitals within its network. Patients enquiring through the Yaoundé office are most often directed to hospitals in İstanbul, and to other cities when the specialty or the schedule suits the case better.

• Acibadem Altunizade Hospital — İstanbul, JCI-accredited
• Acibadem Atakent Hospital — İstanbul, JCI-accredited
• Acibadem Maslak Hospital — İstanbul, JCI-accredited
• Acibadem Ankara Hospital — Ankara
• Acibadem Adana Orthopedia Hospital — Adana

The consultation handled by the office covers these specialties: Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. Which hospital and which department are appropriate depends entirely on the physician’s review of the medical file; the office does not decide this and does not give medical advice.

Travel, language and practical support

The Yaoundé office is located in Bastos and can be visited in person, so records can be handed over without long-distance arrangements. Enquiries by telephone and e-mail are handled the same way.

Language support during the hospital stay is coordinated by the hospital’s international patient team in Türkiye, which provides interpreter support during hospital visits; the group’s international patient service works with 24/7 multilingual coordination. Airport transfer and accommodation guidance are arranged through the same team.

Visa and travel requirements change over time. The office confirms the current requirements with the patient before departure, and lists the documents the hospital will need on arrival. Companions travelling with the patient are included in these arrangements where the patient asks for it.

Contact the Yaoundé office

Address: Rue de l’école publique, Bastos (en face de l’hôtel Diplomate), Yaoundé, Cameroon.

Phone: +237 6 97 59 26 50 / +237 6 57 52 03 00 / +237 6 99 32 82 16

E-mail: cameroon@acibadem.com

An enquiry can start with a short description of the diagnosis and the documents already available. The office will explain what else is needed and how the file will be reviewed.

Frequently asked questions