Sarajevo, Bosnia and Herzegovina

The Acıbadem Sarajevo office is the representative office in Bosnia and Herzegovina of Acıbadem Health Point, the international patient service of the Acıbadem healthcare group in Türkiye. It serves people living in Sarajevo and elsewhere in Bosnia and Herzegovina who are considering treatment in Türkiye, either for themselves or for a family member. The office answers questions, collects medical records for a doctor’s opinion, passes back a treatment plan and a cost estimate, and organises the journey to a hospital in Türkiye. First consultations and second opinions are free and carry no obligation.

Nothing is decided from a distance: the treatment plan is discussed and finalised with the treating physician after your records have been reviewed, and any decision about care remains between you and that physician. If symptoms are urgent, contact your local emergency services first.

What the Sarajevo office helps with

• Collecting your medical records — reports, imaging, laboratory results and discharge papers are gathered and sent to the relevant department in Türkiye for a free second opinion.
• Treatment plan and cost estimate — after the treating physician reviews the file, the office returns the proposed plan and a written estimate of costs.
• Appointment scheduling — the office arranges consultation and admission dates at the hospital chosen with the physician.
• Travel and accommodation guidance — practical information for the trip, including accommodation guidance provided through the hospital’s international patient team.
• Airport transfer and interpreter coordination — arranged by the hospital’s international patient team, with interpreter support during hospital visits.
• Visa and travel requirements — the office confirms the current requirements with you before departure.
• Follow-up after you return home — arranged through the office and the treating physician.

How do patients from Bosnia and Herzegovina plan treatment in Türkiye?

1. Contact the office in Sarajevo by telephone or e-mail and describe the medical situation. This first contact is free and creates no obligation.
2. Send your medical records. The office explains which reports and images are needed and forwards the complete file to the relevant specialists in Türkiye.
3. Receive the doctor’s opinion. The treating physician reviews the records and prepares a treatment plan, which the office returns to you together with a cost estimate.
4. Decide and book. If you choose to proceed, the office schedules the appointment or admission date and confirms the current visa and travel requirements before departure.
5. Travel and treatment. The hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance, with 24/7 multilingual coordination throughout the stay.
6. Follow-up at home. After you return to Bosnia and Herzegovina, follow-up is arranged through the office and the treating physician.

Hospitals and specialties patients from Bosnia and Herzegovina ask about

Acıbadem operates more than 45 hospitals and clinics and receives patients from more than 90 countries. The office in Sarajevo helps you understand which hospital and department fit the plan proposed by the physician who reviewed your records.

Hospitals that patients ask about most often include:

• Acibadem Altunizade Hospital, İstanbul — JCI-accredited
• Acibadem Atakent Hospital, İstanbul — JCI-accredited
• Acibadem Maslak Hospital, İstanbul — JCI-accredited
• Acibadem Ankara Hospital, Ankara
• Acibadem Bursa Hospital, Bursa

The consultation form covers the following fields, and enquiries from Bosnia and Herzegovina are directed to the matching department:

• Oncology
• Cardiology
• Organ Transplantation
• Robotic Surgery
• Orthopaedics
• Neurosurgery
• Plastic Surgery
• Check-Up

The office does not assess your condition itself and does not promise any particular result. Its role is to make sure your file reaches the right specialists and that you understand what has been proposed before you commit to anything.

Travel, language and practical support

Once a date is agreed, the hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance. Coordination is available around the clock through the multilingual patient team in Türkiye, and the office in Sarajevo stays in contact with you in parallel.

Visa and travel requirements change over time, so the office confirms the current requirements with you before departure rather than relying on general information. If you are travelling with a companion, mention this at the start so that the arrangements can be planned for both of you.

Questions about documents, appointment dates, the sequence of examinations or the practical shape of a hospital stay can all be put to the office before you make any commitment.

Contact the Sarajevo office

Address: Kalmija Baruha 3A, 71000 Sarajevo, Bosnia and Herzegovina.

Phone: +387 33 22 30 13 / +387 60 331 83 24

E-mail: bosnia@acibadem.com

You may write in advance with a short summary of the medical situation and attach the reports you already have; the office will tell you what else is needed.

Frequently asked questions