International Office

Brussels, Belgium

The Acıbadem office in Brussels, Belgium is the representative office of Acıbadem Health Point, the international patient service of the Acıbadem healthcare group in Türkiye. It is a local contact point for people living in Belgium who are considering treatment in Türkiye and want to understand what is involved before deciding anything. First consultations and second opinions are free and carry no obligation.

The office works as a bridge between the patient in Belgium and the medical teams in Türkiye. It answers questions, collects medical records so that a physician can review them, passes on the treatment plan and cost estimate prepared by that physician, and organises the practical side of the trip to an Acıbadem hospital.

Acıbadem operates 45+ hospitals and clinics, including JCI-accredited hospitals, and receives patients from 90+ countries, with 24/7 multilingual coordination. Any treatment decision is made together with the treating physician after your records have been reviewed. If your symptoms are urgent, contact local emergency services in Belgium first.

What the Brussels office helps with

Medical records and second opinion: the office explains which documents are useful, collects them and forwards them to the relevant physician in Türkiye for review.
Treatment plan and cost estimate: after the physician has reviewed the records, the office shares the proposed treatment plan and the cost estimate that comes with it.
Appointment scheduling: the office arranges appointment dates with the hospital and keeps the patient informed of any change.
Travel and accommodation guidance: practical information about arriving in Türkiye and staying near the hospital, arranged with the hospital’s international patient team.
Airport transfer and interpreter coordination: the hospital’s international patient team coordinates airport transfer and interpreter support during hospital visits.
Visa and travel requirements: the office confirms current requirements before departure, as these can change.
Follow-up after returning home: continued contact after the return to Belgium is arranged through the office and the treating physician.

How do patients from Belgium plan treatment in Türkiye?

First contact. A patient or a family member writes or calls the Brussels office and describes the situation in general terms. This first conversation is free and creates no obligation.
Sending records. The office explains which reports, images and test results are relevant, and helps gather them so that the file is complete enough for review.
Physician review. A physician at the relevant Acıbadem hospital in Türkiye reviews the file and prepares an opinion, a treatment plan and a cost estimate.
Discussing the plan. The office shares the plan and the estimate, answers questions about what the stay would involve, and passes further questions back to the physician.
Appointment and travel. If the patient decides to proceed, the office schedules the appointment, gives travel and accommodation guidance and confirms current visa and travel requirements before departure.
Arrival and follow-up. The hospital’s international patient team coordinates airport transfer and interpreter support during hospital visits; after the return home, follow-up is arranged through the office and the treating physician.

Hospitals and specialties patients from Belgium ask about

Enquiries from Belgium are most often directed to the group’s hospitals in İstanbul, although the choice of hospital depends on the medical file and on the physician’s assessment.

Acibadem Altunizade Hospital, İstanbul — JCI-accredited
Acibadem Atakent Hospital, İstanbul — JCI-accredited
Acibadem Maslak Hospital, İstanbul — JCI-accredited
Acibadem Ankara Hospital, Ankara
Acibadem Bursa Hospital, Bursa

The consultation form covers the following fields: Oncology, Cardiology, Organ Transplantation, Robotic Surgery, Orthopaedics, Neurosurgery, Plastic Surgery and Check-Up. The office can pass a file to any of these fields; which department, which hospital and which physician are appropriate is determined during the medical review, not at the enquiry stage.

Travel, language and practical support

Once a date is agreed, the hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance. The Brussels office stays in contact with the patient throughout, and the group provides 24/7 multilingual coordination for international patients.

Visa and travel requirements change over time, so the office confirms the current requirements before departure rather than relying on general information. Patients travelling from Belgium are asked to raise any practical question early, so that documents and arrangements are ready before the journey.

Contact the Brussels office

Address: Chaussée de Haecht 97, 1030 Schaerbeek, Bruxelles, Belgium.

Phone: +32 471 90 60 12

E-mail: brussels@acibadem.com

A short message describing the diagnosis, the questions you have and the documents you already hold is usually enough to begin. The office will explain the next step from there.

Frequently asked questions

01How do I contact the Acıbadem office in Brussels?

The office is at Chaussée de Haecht 97, 1030 Schaerbeek, Bruxelles, Belgium. You can call +32 471 90 60 12 or write to brussels@acibadem.com. A brief description of the diagnosis and your main questions helps the office reply usefully. There is no charge for a first consultation and no obligation to continue.

02Is the first consultation really free?

Yes. First consultations and second opinions through Acıbadem Health Point are free and carry no obligation. You may send your records, receive a physician’s opinion together with a treatment plan and a cost estimate, and then decide not to proceed. The office will explain each step before anything is arranged.

03What medical records should I send from Belgium?

The office will tell you which documents are relevant to your case, typically recent reports, imaging and test results held by your doctors in Belgium. A complete file allows the physician in Türkiye to review the situation properly. If something is missing, the office will say so before the file is sent for review.

04Who decides which hospital and which doctor I see?

The physician who reviews your records determines which department and which Acıbadem hospital are appropriate, and the office arranges the appointment accordingly. Treatment decisions are made together with the treating physician after the review. The office can explain the plan, pass on further questions and schedule the visit.

05Do I need a visa to travel from Belgium to Türkiye?

Visa and travel requirements change, so the office confirms the current requirements for your journey before departure rather than giving general rules in advance. Raise the question early, when your appointment date is being discussed, so that any documentation you need can be prepared in good time.

06What happens after I return to Belgium?

Follow-up after returning home is arranged through the Brussels office and the treating physician in Türkiye. The office remains the contact point for questions, for passing reports back and forth and for scheduling any further review. Acıbadem provides 24/7 multilingual coordination for international patients throughout this period.