Tirane, Albania

The Acıbadem Health Point office in Tirane is the representative office in Albania of the Acıbadem healthcare group, the international patient service that helps people plan treatment in Türkiye. Anyone living in Albania who is considering care with Acıbadem can contact the Tirane office directly, in their own city, before making any decision about travelling. First consultations and second opinions are free and carry no obligation.

The office is the point of contact between the patient at home and the hospitals in Türkiye. It answers questions about the process, collects medical records so that a physician can review them, passes on the treatment plan and cost estimate prepared in Türkiye, and organises the practical side of the journey.

Every treatment decision is made together with the treating physician after the medical records have been reviewed; the office does not give medical advice. If symptoms are urgent, contact local emergency services in Albania first.

What the Tirane office helps with

• Questions and first contact: explaining how the Acıbadem international patient process works and what documents are needed, at no cost and with no obligation.
• Medical records and second opinion: collecting reports, imaging and test results and forwarding them to the relevant physician in Türkiye for review.
• Treatment plan and cost estimate: sharing the plan and the written cost estimate prepared by the treating physician after the records have been reviewed.
• Appointments: scheduling the hospital appointment and confirming dates that fit the patient’s travel plans.
• Travel and accommodation guidance: guidance on arrangements before departure, with current visa and travel requirements confirmed by the office.
• Airport transfer and interpreter support: coordinated through the hospital’s international patient team in Türkiye, together with accommodation guidance.
• Follow-up after returning home: arranged through the office and the treating physician once the patient is back in Albania.

How do patients from Albania plan treatment in Türkiye?

1. Contact the office. Write or call the Tirane office and describe the medical situation and the question you would like answered. This first step is free.
2. Send the medical records. The office lists the reports, images and test results needed and collects them from you.
3. Receive the physician’s opinion. The treating physician in Türkiye reviews the file and prepares a treatment plan together with a cost estimate, which the office shares with you.
4. Decide and book. If you choose to continue, the office schedules the hospital appointment and confirms current visa and travel requirements before departure.
5. Travel and hospital stay. The hospital’s international patient team coordinates airport transfer, interpreter support during hospital visits and accommodation guidance.
6. Follow-up at home. After you return to Albania, follow-up is arranged through the office and the treating physician.

Hospitals and specialties patients from Albania ask about

Acıbadem operates more than 45 hospitals and clinics and receives patients from more than 90 countries. Among the hospitals most often asked about at the Tirane office are the JCI-accredited Acibadem Altunizade Hospital in İstanbul, the JCI-accredited Acibadem Atakent Hospital in İstanbul and the JCI-accredited Acibadem Maslak Hospital in İstanbul. Patients also ask about Acibadem Ankara Hospital in Ankara and Acibadem Bursa Hospital in Bursa.

The consultation form covers the following fields, and the office can direct a file to the appropriate department:

• Oncology
• Cardiology
• Organ Transplantation
• Robotic Surgery
• Orthopaedics
• Neurosurgery
• Plastic Surgery
• Check-Up

Which hospital and which department are appropriate depends entirely on the physician’s review of the medical records. The office does not decide this and does not describe expected results.

Travel, language and practical support

Visa and travel requirements change, so the office confirms the current requirements before departure rather than relying on earlier information. Patients are asked to raise travel questions early, so that appointment dates and travel arrangements can be aligned.

Once the journey is confirmed, the hospital’s international patient team in Türkiye coordinates airport transfer, interpreter support during hospital visits and accommodation guidance. Acıbadem provides 24/7 multilingual coordination, and the Tirane office works together with this team throughout the stay.

After the hospital stay, follow-up is arranged through the office and the treating physician, so that questions can be answered from Albania without a further journey being assumed.

Contact the Tirane office

Address: Rruga Abdi Toptani, 1023, Tirane, Albania.

Phone: +355 69 56 29 686 / +355 69 226 65 25

E-mail: albania@acibadem.com

You can contact the office with a general question, with a full set of medical records, or with anything in between. There is no charge for the first consultation or for a second opinion.

Frequently asked questions